Virginia State Bar

An agency of the Supreme Court of Virginia

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Young Lawyers Conference

A Conference of the Virginia State Bar.

Professional Development Series

These programs aim to assist you in planning your career from making long term plans to how to adapt and behave in a professional setting. Receive advice from successful young lawyers and seasoned practitoners that will set the building blocks to a fulfilling career. If you are interested in contributing content, contact Chris Fortier at


Exceptional Customer (Client) Service


We all aim to provide the best service to our clients, no matter what their situations may be. However, competing demands for our attention, changing facts and law, and high standards can make that goal a challenge. Learn how to create a plan that makes exceptional customer service a reality.



Faculty: Lesley Marlin, Esq., General Dynamics, YLC President 2009-2010


Return to the Professional Development Series.